Cookie Policy
SUMMARY - this website uses three strictly necessary cookies, which are necessary to enable the contact form and the product search functions to perform correctly. These cookies expire when you leave the website, and do not collect any personal data about you or your use of the website. Use of these cookies does not require your consent. As well as the strictly necessary cookies, one page of the website, the Contact Us page, includes a Google map: Google places some third-party cookies which appear to include a mixture of pieces of information about the number and behaviour of Google Maps users. Also, if you have not disabled cookies and/or tracking on this website, a Twitter newsfeed is displayed towards the bottom of the home page. This comes from Twitter, who place several cookies on your device - see below. These cookies placed by Twitter and/or Google do require your consent, which will have been asked for on your first visit to this website.
What are cookies?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.
Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.com/uk.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below.
CATEGORY 1: STRICTLY NECESSARY COOKIES
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
CATEGORY 2: PERFORMANCE COOKIES
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
CATEGORY 3: FUNCTIONALITY COOKIES
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
CATEGORY 4: TARGETING COOKIES OR ADVERTISING COOKIES
These cookies will usually be third-party cookies. They will always be persistent or time-limited cookies. These cookies can be associated with services provided by a third party but this is not always the case. These cookies contain a unique key that is able to distinguish individual users' browsing habits or store code that can be translated into a set of browsing habits or preferences using information stored elsewhere. Generally speaking, the privacy statement should inducate if the cookie is being used as part of an advertising network. Cookies may also be used to limit the number of times a user sees a particular ad on a website and to measure the effectiveness of a particular campaign. The site the user is visiting need not actually be serving adverts, but often this will also be the case.
By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.
Use of cookies on this website:
The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below.
Category 1: strictly necessary cookies
This website uses three cookies in this category. These are necessary to enable the contact/enquiry form, the wine search facility and the cookies warning message to function correctly. They do not contain any information about you. The names and purposes of the cookies are as follows:
ContactForm - this will be set if you visit the Sign-up page, and is necessary for the sign-up form to function correctly. The cookie expires at the end of the session (i.e. when you leave this website).
cookieConsent - this is set when you accept cookies on your initial visit to the website. It expires after 12 months.
ASPSESSIONID followed by various other characters - this is set when you visit certain pages in the website where there is a form or forms to enable you to search for a wine or other product. Its purpose is to preserve the user state when searching across pages and into the product database. This cookie will also be set when the admin (back office) pages are accessed by the webmaster/owner of this site, in order to access the product database. In all cases, this cookie expires at the end of the session, when you leave the website.
Category 2: performance cookies
The website does not use any cookies in this category.
Notice for users: These cookies are set by the website that you visit. These cookies collects information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookie don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Category 3: functionality cookies
The ‘Contact Us’ page on this website includes an embedded location map produced by Google. When you navigate to this page, Google places up to 20 cookies on your device. Google state that the data they gather from these cookies is used purely in order to provide the service, and is handled separately from any other data they hold on individual users. One cookie identifies the IP address of the website, but Google’s cookies do not identify any individual personal data about you. For further information you would need to go to google.co.uk and search for Google Maps cookies information. You may also be able to find more information in Google's Privacy policy at https://policies.google.com/privacy .
Category 4: targeting cookies or advertising cookies
If you have not disabled cookies and/or tracking on your device, a Twitter newsfeed is displayed towards the bottom of the home page. This comes from Twitter, who place several cookies on your device. Twitter state that ‘To protect privacy, we never associate this web browsing history with users’ names, email addresses, phone numbers, or Twitter handles, and we delete, obfuscate, or aggregate it after no longer than 30 days, as explained in our Privacy Policy.’ For information about these cookies please visit this page on twitter.com : https://help.twitter.com/en/rules-and-policies/twitter-cookies .
Privacy Policy – Bentley’s Wine Merchants
This Privacy Statement applies to Bentley’s Wine Merchants, and this website. The Privacy Statement describes how we collect and use the information, which may include your personal data, you provided us on our website: www.bentleyswine.com.
It also describes the choices available to you regarding our use of your personal data and how you can access and update this data.
DATA COLLECTION
What information do we collect about you?
If you choose to make an enquiry with us, or order goods or services from us or make queries about a potential order, we will collect details that you provide in relation to that order or query. Information held is likely to include your name, contact details, information about which products you have ordered, or are considering ordering, or are enquiring about, information about the administration of your order and any additional information we may need to help meet your specific requirements.
The types of personal data that we may collect include:
- Your name, email address, phone number and home or business address;
- Credit and/or debit card details
DATA WE COLLECT AUTOMATICALLY
We may also collect data automatically through cookies, though this information is anonymous and does not identify you. For information on how we use cookies, see the Cookes section at thisb top of this web page.
When you visit our website your details may be collected including, but not limited to your IP address, your type of browser, operating system and computer device. This information is anonymous: it does not identify you, and it is collected for statistical and security purposes.
PROCESSING PURPOSES
We use your personal data for the following purposes:
- Enquiries and orders: We use your personal data to fulfil your order or to answer your enquiry and subsequent orders (if applicable).
How did we get this information?
The information we hold has been supplied either directly by you by phone, email, letter, face to face or by other direct communication.
What information do we NOT collect about you?
We DO NOT collect sensitive personal data, or any other data not necessary for us to hold in the normal course of our business dealings with you. We do not knowingly collect information about anyone under the age of 18.
On what legal basis will we process your information?
We will always process your personal information on lawful grounds and in particular on the grounds set out below:-
Performance of a Contract
If you order goods or services from us, we will use the details that you give to fulfil that order for you. This information is likely to include your name, contact details, payment details, and any additional information we may need to help meet your specific requirements.
If you make an enquiry, we will use the details that you give to respond to your enquiry This information is likely to include your name, contact details, and any additional information we may need to help meet your specific requirements.
If you do not provide us with the information set out in this policy, then we may not be able to fulfil the order or respond to your enquiry.
Why do we hold information about you?
Our lawful basis for holding this information is one of contract and we need basic information about you for invoicing and fulfilling any order you place with with us, so that it can be referred to at a later date if we need to contact you about your order.
How do we store this information?
Your personal details are held in our local computer database and/or on paper records kept securely in our office.
If you have made an order or enquiry by email or directly from our website, details of this are stored on a secure web server which is located in the UK, full details are available on request.
Who do we share this information with?
We have never shared any personal details for sales or marketing purposes to a third party and will never do so. If we collect your credit or debit card details from you either by telephone or personal contact, this information is held securely by us for the time period between when you make your order and the actual payment transaction. When the actual card payment transaction takes place, your card and payment details are transmitted securely to our merchant card service provider, who is a Data Processor. Your card details are at all times kept securely in accordance with the Payment Card Industry Security Standard (PCI DSS).
Do we sell your information to third parties?
We have never sold any personal details to a third party and will never do so. The only exception to this would be in the event of the sale or transfer of Bentley’s Wine Merchants to a third party as a going concern.
How long will we hold your information for?
We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of or deleted in a secure manner.
Your Data Protection Rights
You have the right to update and correct the personal information we hold about you. You also have the right to request from us all personal information that we hold that relates to you, to request restriction of the processing of that data and to request that we delete that data or object to continued processing where it is excessive or no longer required for the purpose for which it was collected. If you have a complaint about the way in which we use your personal information you have the right to complain to the Information Commissioner (www.ico.gov.uk).
Does the notice apply to linked websites?
Our website may contain links to other websites. This privacy notice only applies to this website, so when you link to other websites you should read their own privacy policies. We have no responsibility for the content of other websites.
Who can I contact if I have queries about this privacy notice?
You can contact us directly if you have any questions about our privacy notice or information we hold about you.
Our contact information is below:
Data Controller is Will and Helen Bentley trading as Bentley’s Wine Merchants.
Postal address: 18 Castle Street, Ludlow, Shropshire, SY8 1AT, United Kingdom
Email: BentleysWine@aol.com
Telephone: 01584 875520
Privacy Policy revised 21 July 2020
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